Value-added Services_Services_Services-Shenzhen Hirays Automation Technology Co., Ltd

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Value-added Services

Spare Parts Supply

Hirays provides genuine original spare parts covering core components and consumables. All parts undergo rigorous quality inspection to ensure full compatibility. In-stock items are available for fast delivery, with installation guidance and after-sales support provided to ensure stable and reliable equipment operation.

On-site Service

Hirays’ professional engineering team provides on-site installation and commissioning, troubleshooting, and scheduled maintenance. Equipped with genuine spare parts, our engineers flexibly align with production schedules to minimize downtime. Detailed service reports and recommendations are provided after each service.

MES Software Purchase

Hirays offers customizable MES software tailored for the testing industry, enabling digital management of production scheduling, data acquisition, and quality traceability. The system supports seamless integration with existing equipment and ERP systems, with flexible customization to meet specific requirements—helping improve efficiency and reduce costs.

Software Upgrade

Regular software upgrades are provided, including new feature additions, performance optimization, and bug fixes. Our professional team ensures seamless upgrade implementation without disrupting production. Free training is provided after each upgrade to help users quickly master new functions.

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